Our services
AI & WhatsApp automation
An AI assistant on WhatsApp that answers questions, shares prices and takes bookings, even after hours.
What it is
Many customers would rather send a WhatsApp message than phone. An AI assistant on your WhatsApp Business number can reply straight away, day or night, to the questions you answer every day: prices, opening hours, services, location and how to book.
The assistant works from the information you give us, such as your services, prices and policies, and hands the conversation to you whenever a question needs a person. You stay in control: you decide what it can say and when it steps aside, and you can read every conversation.
In plain English: An assistant on your WhatsApp that answers common questions, shares prices and helps with bookings, even after hours.
What’s included
- Assistant trained on your services, prices and FAQs
- Takes bookings or sends your booking link
- Hands over to you for anything it can’t handle
- WhatsApp Business setup
- Automatic confirmation and reminder messages
- A record of every conversation
Meta charges for some WhatsApp business messages. We explain these costs before you commit.
How it works
How we deliver it, step by step.
Gather your answers
We collect your services, prices, policies and the questions customers ask most, and agree how the assistant should sound.
Set up WhatsApp Business
We connect your business number and build the assistant, including booking links and confirmation messages.
Test with real questions
We try it with the questions your customers really ask, and adjust until the answers are accurate.
Launch and review
It goes live, and we review conversations with you so it keeps improving.
Before we start
What we need from you, and what to know.
What we need from you
- Your services, prices, opening hours and policies
- A list of the questions customers ask most
- A WhatsApp Business number we can connect
- Your rules for when the assistant should hand over to you
Good to know
- Meta, which owns WhatsApp, charges for some business messages, and AI services have usage costs. We explain these before you commit.
- The assistant answers from the information you provide. We test it before launch, but like any automated tool it can occasionally get something wrong, which is why handover and conversation review matter.
- Payments are normally handled through a booking page or payment link rather than inside the chat.
- Messages from your customers are personal information, and you remain responsible for them under POPIA. We set the assistant up with that in mind.
Common questions
Questions about AI & WhatsApp automation.
No. It handles the repetitive questions so you can focus on customers who need a person. Anything it cannot answer is passed to you.
It can send customers to your booking page or collect their details, depending on how you work. We agree this during set-up.
We test it before launch, limit it to the information you provide and let you read every conversation. If something is wrong, we correct it.
Ready to take your business to the next level?
Let’s build something great together. Chat with us on WhatsApp or get in touch for a free, no-obligation chat.